Support and FAQ

Support

Please contact us with problems, questions & proposals at anatoly@pro-kolgotki.com – Anatoly Borodin, founder and producer.

or use this form

Contact Us

Don't hesitate to contact us, we'll answer you anytime soon!

Didn’t get any response to your inquiry?

Tell me about your problem :
Anatoly Borodin – Founder and Producer of pro-kolgotki.com
facebook.com/anatoly-borodin
private mail: fire.81@gmail.com
…and those alive will envy the dead.

Some Info About Us

Pro-kolgotki is a privately owned project.
We are open to support you once you have problems downloading or accessing the content you’ve paid for.
Please forward your inquiry explaining the problem to anatoly@pro-kolgotki.com and we will do our best to help resolve your difficulties.

The funds raised from selling the content are spent on:
– hosting, disk space and bandwidth;
– hiring new beautiful models and professional photographers;
– renting photo studios and equipment;
– buying hi-quality pantyhose for the photo sessions;
with the aim to create more beautiful photos of ladies in pantyhose.

Yet, we are not able to provide neither public reports nor set exact deadlines and timings for such spending.

FAQ
Q: How do I download the magazines?

A: By pressing the ‘Add to Cart’ button under the published content.
After you press the ‘Checkout’ button you will be redirected to payment service web-site where you will be asked to enter your your payment information to confirm the transaction.

No personal and payment information is transferred to pro-kolgotki.com

The payments are processed by reliable and secure Stripe service.

The content is stored and delivered by secure Shopify service.

After payment is done (completed and cleared), you will receive a message from pro-kolgotki.com with your download link. This e-mail will go to your e-mail address which you provided to the payment service.

Q: How to use Discount Codes?

A: Please look at the detailed explanation “How to Use Discount Codes” here

Q: Is there a Download Limit on each Purchase?

A: Yes. Every issue that you’ve purchased has a Download Limit of 2 (two) times.

Q: What if I lost(spam-filtered, deleted) the e-mail with download link?

A: We will re-send you the e-mail once again if you ask us on support@pro-kolgotki.com. Or we will generate another link for you. No problem – we are on your side.

Q: I changed my mind downloading your paid content. Can I get my money back?

A: No. Usually we do not do refunds as the paid files are offered on the conditions of a donation.
In exceptional cases we can review the possibility of exchange or refund – please contact us with description of your specific situation to sales@pro-kolgotki.com.

Q: $14.95 per issue of 400 pages – why so expensive?

A: We do not think that $14.95 is expensive for getting about 400 high quality photos with resolution of 4000 px.

One photo-session costs approx $ 500. So, in order to cover these expenses the issue has to be downloaded at least 55 times. And this would make it ‘break-even’ for only one photo-session.
We got 3 to 4 of photo-sessions in each issue.
Would you like to know more about costs structure? pls let us know on anatoly@pro-kolgotki.com.